Consumer advice

Links to local organisations:

Click for the law and rights page on the advice guide

Advice Guide

Citizens Advice offers a self-help advice guide that provides lots of information on the consumer rights

Central Bedfordshire Council Consumer Information Page

Central Bedfordshire Council

Central Bedfordshire Council offers information, advice and support for consumers; including your rights when buying goods, your rights when entering into a contract for services and also advice on entering into a credit agreement.


Age UK Bedfordshire

Age UK’s Bromham Road office in Bedford has a trained team of staff and volunteers who can give independent advice on many topics for older people in Central Bedfordshire, including consumer advice. Age UK’s main website provides information online about consumer advice; including holiday issues, scams advice, advice on consumer ageism and insurance advice.

Click Links to Online Tools & Useful Websites:

Click for the cosumer page on advice guide

Advice Guide

Advice Guide provides lots of information on cars and vehicles, builders and home improvements, phones, TV, internet and computers, furniture, household goods and clothing, energy supply, common problems with products and many more sections. They also provide consumer fact sheets.

Call 03454 04 05 06

Click for the Which website for consumer information

Which? Consumer Rights

Which? can help you with your problems as a consumer, such as issues with your builders or your bank. They can also give information about your consumer rights and put them into place and offer step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

Click for the ombudsman website for consumer information


Helpline: 0800 023 4 567
Ombudsman can look at complaints about most financial problems involving; PPI (payment protection insurance), banking, mortgages, credit cards and store cards, loans and credit, payday lending and debt collecting, insurance, pensions, savings and investments and many more financial areas.

Click for the UK European Consumer Centre website

UK European Consumer Centre

Offer free advice and assistance to UK consumers that are having problems with a company based in another European country and need intervention in disputes where the consumer and trader are unable to reach a positive outcome.

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Advice Central

Your open door to advice in Central Bedfordshire


0300 303 6666

Instant help:

Simply click the pink ‘Chat with us’ button below, open 10am to 4pm, Monday to Friday

Mondays at Mayfield in Dunstable

Come along to AdviceCentral’s Mondays at Mayfield in Dunstable, from 10am-2pm every Monday. Enjoy free tea and coffee and our award-winning range of support, for disabled people and people with long term health conditions. See full details….

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Get a COVID-19 vaccine at a walk-in centre across Central Bedfordshire

February 24 2022 You can get a COVID-19 vaccination at walk-in centre near you, in the Central Bedfordshire area. According to the BLMKCCG NHS website “There are over 20 sites across Bedfordshire, Luton and Milton Keynes giving you more convenience in accessible areas. These sites operate subject to capacity so if you prefer, book your appointment to be sure

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Expert help and support every Monday in Dunstable

18 February 2022 Mondays at Mayfield in Dunstable Come along to Advice Central’s Mondays at Mayfield, from 10am-2pm. Enjoy free tea and coffee and a range of support and help: Meet with the Safer Streets team on ways to keep your home and family safe Receive free lateral flow test kits from Central Bedfordshire Council’s

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Emergency phone numbers in the severe weather

Central Bedfordshire Council has provided a useful guide to emergency support and phone numbers if you need them during the severe weather. The advice from the Central Bedfordshire Council website includes: Power cuts Get regular updates and information about individual power cuts on the UK Power Networks website. Anyone experiencing a power cut should: Visit and type in their postcode

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COVID vaccination update across Central Bedfordshire

14 February 2022 Coronavirus,  Events,  Health,  News,  NHS,  Wellbeing   The Diverse FM team have been out and about promoting the Central Bedfordshire Council vaccination campaign. See the Diverse FM Facebook page for full details of their popular radio shows. Central Bedfordshire Council vaccination team have been visiting our Mondays at Mayfield event in Dunstable too. LFT test kits

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Weekly events at Dunstable Town FC

We are delighted to be working in partnership with Dunstable Town Football Club and we’ll update our website with all the latest news and events. See all the weekly events that Dunstable Town FC are currently running…

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Free shopping vouchers for vulnerable people

8 February 2022 Coronavirus,  Events,  Health,  News,  Wellbeing Mondays at Mayfield Centre AdviceCentralare hosting regular events at the Mayfield Centre every Monday (but not on public holidays) from 10am to 2pm. Mondays at Mayfield at The Disability Resource Centre is at Mayfield Centre, 4 Mayfield Road, Dunstable, LU5  4AP. Monday 14th February 2022 from 10am to 2pm Come and

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