Links to local organisations:
Citizens Advice offers a self-help advice guide that provides lots of information on the consumer rights
Local Citizens Advice:
Central Bedfordshire Council offers information, advice and support for consumers; including your rights when buying goods, your rights when entering into a contract for services and also advice on entering into a credit agreement.
Age UK’s Bromham Road office in Bedford has a trained team of staff and volunteers who can give independent advice on many topics for older people in Central Bedfordshire, including consumer advice. Age UK’s main website provides information online about consumer advice; including holiday issues, scams advice, advice on consumer ageism and insurance advice.
Click Links to Online Tools & Useful Websites:
Advice Guide provides lots of information on cars and vehicles, builders and home improvements, phones, TV, internet and computers, furniture, household goods and clothing, energy supply, common problems with products and many more sections. They also provide consumer fact sheets.
Call 03454 04 05 06
Which? can help you with your problems as a consumer, such as issues with your builders or your bank. They can also give information about your consumer rights and put them into place and offer step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Helpline: 0800 023 4 567
Ombudsman can look at complaints about most financial problems involving; PPI (payment protection insurance), banking, mortgages, credit cards and store cards, loans and credit, payday lending and debt collecting, insurance, pensions, savings and investments and many more financial areas.
Offer free advice and assistance to UK consumers that are having problems with a company based in another European country and need intervention in disputes where the consumer and trader are unable to reach a positive outcome.