Advice Central has been helping residents of Central Bedfordshire to access local free advice since 2015.
Thousands of people in Central Bedfordshire rely on Advice Central every year as a helping hand, guiding them to the best advice on a wide range of topics.
What is Advice Central?
Advice Central is:
- A single point of access that deals with a wide range of advice enquiries
- Staffed by trained assistants to assess and signpost callers to the most relevant
referral partners - A referral point for professionals and others working with individuals that need
information or advice
Advice Central provides:
- A single internet access point to provide self-help via our website
- A centralised telephone number linking into our call centre
- First line simple advice and triage clients via subject and urgency, signposting
callers to the most appropriate source of information or referral to the wider
agencies - Up to date, accurate and accessible information in a range of formats
- Community navigation around statutory, voluntary sector and independent
agencies
