Consumer advice and information about your rights

Consumer advice

January 15, 20262 min read

Links to local organisations:

Advice Guide

Citizens Advice offers a self-help advice guide that provides lots of information on the consumer rights

Local Citizens Advice:

Amphthill and District Citizens Advice

Dunstable and District Citizens Advice

Leighton-Linslade Citizens Advice Advice

Central Bedfordshire Council

Central Bedfordshire Council offers information, advice, and support for consumers, including your rights when buying goods, your rights when entering into a contract for services, and also advice on entering into a credit agreement.

Age UK Bedfordshire

Age UK’s Bromham Road office in Bedford has a trained team of staff and volunteers who can give independent advice on many topics for older people in Central Bedfordshire, including consumer advice. Age UK’s main website provides information online about consumer advice, including holiday issues, scam advice, advice on consumer ageism, and insurance advice.

Click Links to Online Tools & Useful Websites:

Advice Guide

Advice Guide provides lots of information on cars and vehicles, builders and home improvements, phones, TV, internet and computers, furniture, household goods and clothing, energy supply, common problems with products, and many more sections. They also provide consumer fact sheets.

Call 03454 04 05 06

Which? Consumer Rights

Which? can help you with your problems as a consumer, such as issues with your builders or your bank. They can also give information about your consumer rights and put them into place, and offer step-by-step guides and handy letters to get the result you need and to make companies act on your complaint.

Ombudsman

Helpline: 0800 023 4 567

The Ombudsman can look at complaints about most financial problems involving PPI (payment protection insurance), banking, mortgages, credit cards and store cards, loans and credit, payday lending and debt collecting, insurance, pensions, savings and investments, and many more financial areas.

UK European Consumer Centre

Offer free advice and assistance to UK consumers who are having problems with a company based in another European country and need intervention in disputes where the consumer and trader are unable to reach a positive outcome

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