Coronavirus information

Useful links to help and support during the coronavirus crisis

Please email us or call us on 0300 303 6666 if you need any help and advice.

We are here to help you during these difficult times.


Help from your local council

Here are some useful links to websites and organisations for advice during the coronavirus crisis.

Regularly updated coronavirus information from Citizens Advice:

The Disability Resource Centre – The Disability Resource Centre is a local charity and has lots of information on their website. The team is contactable by telephone, email, Facebook Messenger, text, WhatsApp and you can chat directly to the team on their website.

Paying your utility bills

The Money Advice Service – Advice for those struggling to pay your gas or electricity bills

Npower – If you are an Npower customer and are struggling with your utility bills

EDF Energy – If you are an EDF Energy customer and struggling to pay your bills

British Gas Energy Trust – Help with your energy bills regardless of who your supplier is

Affinity Water – Help with your Affinity Water bill

UK Power Networks – Support for vulnerable people in the event of a power cut 

Paying your rent or mortgage 

The Money Advice Service – Help available to those with mortgages or paying rent

Help for the self employed 

The Money Advice Service – Your rights if you are self employed

Benefits – Claiming benefits if you find yourself out of work 

Overdrafts/Credit Cards

Moneysavingexpert – Temporary measures to help with overdraft and credit card interest 

Managing your money

The Money Advice Service – Help if you have reduced income/lose your job

Hardship Funds

Turn2usThe Turn2us website has a grants search facility alongside it’s benefits calculator

Disability Grants – Grants for disabled people

Glasspool – Grants to ease hardship

Moneysavingexpert – Grants for low income families

Donations – If you’d like to help financially and show your support during the coronvirus outreak 

The Trussell Trust  – If you can help by donating food or supplies  to a food bank 

Can you help?

The National Care Force is a nationwide network of care providers, healthcare workers and volunteers ready to support the most vulnerable during the coronavirus outbreak.  See the The National Care Force website for full details.